Returns & Exchanges

At Mutimer, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.

• 3.
  Ship Your Return

  Affix the prepaid shipping label provided via email and drop off your package at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.